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Privacy Policy – How 47jili Protects Your Personal Data

Your privacy is important to us. This policy explains exactly what information 47jili collects when you use our platform, why we collect it, how we use it, and the steps we take to keep it secure. No hidden surprises – just straight answers.

Last Updated: January 2025

Our Privacy Commitments

Six Things 47jili Promises About Your Data

Before you read the full policy, here are the core commitments 47jili makes to every player about how their personal information is handled.

We Never Sell Your Data

47jili does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data stays within the 47jili ecosystem.

SSL Encryption on Everything

All data transmitted between your device and 47jili is protected by industry-standard SSL/TLS encryption. This applies to every page, transaction, and login.

You Can Request Deletion

Under applicable data protection law, you have the right to request that 47jili deletes your personal data, subject to legal and regulatory obligations.

Minimal Data Collection

47jili only collects the information that is genuinely necessary to operate your account, process payments, and comply with our licensing requirements.

You Control Your Preferences

Marketing communications from 47jili are always opt-in. You can update your communication preferences or unsubscribe at any time through your account settings.

Clear, Readable Language

This Privacy Policy is written in plain English that's easy to understand. If something is unclear, our support team is available 24/7 to explain any part of it.

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Why This Matters

Privacy at 47jili – Built Around Filipino Players

When you sign up for 47jili, you share personal information with us – your name, mobile number, and payment details at minimum. That's a trust, and 47jili takes it seriously.

The Philippines has strong data privacy protections under the Data Privacy Act of 2012 (Republic Act No. 10173), and 47jili is committed to operating in a way that respects and upholds those protections for every Filipino player on the platform. This isn't just a compliance checkbox for us – it's part of how we operate responsibly.

This Privacy Policy tells you exactly what data 47jili collects, why we collect it, who has access to it, how long we keep it, and what your rights are under applicable data protection law. We've written it to be readable, not just legally complete. If something is still unclear after reading this, contact our support team and we'll explain it directly.

This Privacy Policy applies to all personal data collected by 47jili through the platform at 47jili.app, including registration, account usage, deposits, withdrawals, customer support interactions, and marketing communications.

Contents

1 Who We Are

47jili is an online gaming and sports betting platform operating at 47jili.app, serving players primarily in the Philippines. For the purposes of data protection law, 47jili is the data controller responsible for the personal data collected through this platform.

If you have any questions about this Privacy Policy or how your personal data is handled, you can reach the 47jili Data Privacy team at support@47jili.app. Our support team is available 24/7 and will direct data privacy enquiries to the appropriate team within one business day.

2 Personal Data We Collect

47jili collects personal data in several ways – through account registration, ongoing platform use, payment transactions, customer support interactions, and through technical data collected automatically when you access the platform. Below is a clear breakdown of the categories of data we collect and the specific information within each category.

2.1 Account Registration Data

When you create a 47jili account, we collect the following:

  • Full legal name
  • Mobile phone number
  • Date of birth (to verify you are 18 or older)
  • Email address (where provided)
  • Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with our licensing obligations and Philippine anti-money laundering regulations, 47jili may request identity verification documents before processing your first withdrawal or at any time during your use of the platform. This may include:

  • Government-issued ID (passport, driver's licence, UMID, PhilSys ID, or equivalent)
  • Selfie or photo for identity confirmation
  • Proof of payment method ownership (e.g., screenshot of GCash account showing your name)

2.3 Financial and Transaction Data

  • Deposit and withdrawal amounts and dates
  • Payment method identifiers (GCash number, bank account references – but not full card numbers or account credentials)
  • Transaction history on your 47jili account

2.4 Gaming Activity Data

  • Games played, bets placed, and outcomes
  • Session durations and login timestamps
  • Bonus and promotion usage history

2.5 Technical and Device Data

  • IP address at time of login and transaction
  • Device type, operating system, and browser version
  • Pages visited on the 47jili platform and interaction data
  • Cookies and session identifiers (see Section 6)

2.6 Customer Support Data

When you contact 47jili support via live chat or email, we collect and store the content of that interaction for quality assurance and dispute resolution purposes.

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3 How 47jili Uses Your Personal Data

47jili uses your personal data only for legitimate, clearly defined purposes. We do not use your data for anything beyond what is described below:

Purpose Details
Account Management Creating, maintaining, and managing your 47jili account, including login verification and profile updates.
Payment Processing Processing deposits and withdrawals to and from your account via your chosen Philippine payment method.
Identity Verification Verifying your identity and age to comply with licensing requirements and Philippine AML/KYC regulations.
Platform Security Detecting and preventing fraud, collusion, account takeover, and other prohibited activities on the 47jili platform.
Customer Support Responding to your enquiries, resolving disputes, and providing account assistance through live chat and email.
Responsible Gaming Monitoring gaming patterns to identify potential problem gambling behaviour and providing appropriate interventions.
Legal Compliance Meeting obligations under Philippine data protection law, gaming regulations, and anti-money laundering requirements.
Marketing (Opt-In Only) Sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive these communications.
Platform Improvement Analysing aggregated, anonymised usage data to improve the 47jili platform experience.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and applicable international data protection frameworks, 47jili processes your personal data on the following legal bases:

  • Contractual Necessity: Processing your registration data, payments, and gaming activity is necessary to fulfil our agreement with you as set out in the Terms and Conditions.
  • Legal Obligation: Identity verification, AML checks, and data retention for regulatory review are required by law.
  • Legitimate Interest: Fraud prevention, platform security, and platform improvement activities are carried out in the legitimate interests of 47jili and its players.
  • Consent: Marketing communications and optional cookies are processed only with your explicit consent, which you can withdraw at any time.

5 Data Sharing and Third Parties

47jili does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their own commercial use. We may share your data with the following categories of trusted parties, strictly for the purposes described in this policy:

5.1 Payment Processors

To process your deposits and withdrawals, 47jili shares necessary transaction data with Philippine payment providers including GCash, Maya, GrabPay, and banking partners. These providers receive only the minimum data required to process your transaction and are bound by their own privacy and security standards.

5.2 Identity Verification Services

47jili may use third-party KYC service providers to verify your identity documents as required by our licensing obligations. These providers process your identification data in accordance with applicable law and their own privacy commitments.

5.3 Regulatory and Law Enforcement Authorities

47jili may be required by law to disclose your personal data to regulatory bodies, law enforcement agencies, or other government authorities when legally compelled to do so. In such cases, 47jili will comply with applicable legal requirements and, where possible, notify you of such disclosure unless prohibited from doing so by law.

5.4 Platform Infrastructure Providers

47jili uses trusted cloud hosting and technical infrastructure providers to operate the platform. These providers process data on 47jili's behalf under strict data processing agreements and do not have independent access to use your data for their own purposes.

47jili never shares your personal data with advertisers, data brokers, or unaffiliated marketing companies. Any marketing communications you receive from 47jili come directly from us, not from third-party list sellers.

6 Cookies and Tracking Technologies

The 47jili platform uses cookies and similar tracking technologies to provide a functional and personalised experience. Below is a breakdown of the types of cookies used:

  • Essential Cookies: Required for the platform to function – these handle session management, login state, and security. They cannot be disabled without breaking core platform functionality.
  • Functional Cookies: Remember your preferences such as language settings, last game played, and display preferences.
  • Analytics Cookies: Collect anonymised usage data to help 47jili understand how the platform is used and where improvements can be made. No personally identifiable information is attached to analytics data.
  • Marketing Cookies: Used only with your consent to deliver relevant promotional messages. You can opt out of marketing cookies at any time through your account settings or by contacting support.

Most browsers allow you to control cookies through their settings. Be aware that disabling essential cookies may prevent you from using certain features of the 47jili platform, including logging in or making deposits.

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7 Data Security

Protecting your personal data from unauthorised access, disclosure, alteration, or destruction is a core priority at 47jili. We implement the following technical and organisational measures to keep your data secure:

  • SSL/TLS Encryption: All data transmitted between your device and the 47jili platform is encrypted using industry-standard TLS protocols.
  • Password Hashing: Your account password is stored as a one-way hash – 47jili staff cannot see your actual password.
  • Access Controls: Personal data is accessible only to authorised 47jili personnel who require it to perform their job functions. Access is logged and reviewed.
  • Secure Payment Handling: Full payment account credentials are never stored on 47jili servers. Payment processing is handled by certified payment partners.
  • Fraud Detection Systems: 47jili uses automated and manual systems to detect suspicious login activity, unusual transaction patterns, and other security threats.
  • Regular Security Reviews: The 47jili platform undergoes regular security assessments to identify and address vulnerabilities.

Despite these measures, no internet-connected system can guarantee absolute security. If you suspect that your 47jili account has been compromised, contact our support team immediately so we can take protective action on your account.

8 Data Retention

47jili retains your personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with applicable legal and regulatory obligations. Below are the general retention periods applied to different categories of data:

  • Account Data: Retained for the duration of your account plus 5 years after account closure, as required by gaming regulations and AML compliance obligations.
  • Transaction Records: Retained for a minimum of 5 years in accordance with Philippine AML and financial record-keeping requirements.
  • KYC Documents: Retained for a minimum of 5 years after the last transaction, as required by applicable regulations.
  • Customer Support Logs: Retained for 2 years for quality assurance and dispute resolution purposes.
  • Marketing Preferences: Retained until you opt out or request deletion, subject to legal minimum retention requirements.
  • Technical/Device Data: Retained for up to 12 months for security and fraud prevention analysis.

After the applicable retention period, data is either permanently deleted or anonymised so that it can no longer be associated with your identity.

9 Your Data Rights

Under the Philippine Data Privacy Act of 2012 and applicable international frameworks, you have the following rights regarding your personal data held by 47jili. To exercise any of these rights, contact us at support@47jili.app. We will respond to all data rights requests within 15 business days.

Right to Access

You have the right to request a copy of the personal data 47jili holds about you, along with information about how and why it is being processed.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.

Right to Erasure

You can request that 47jili delete your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.

Right to Restrict Processing

In certain circumstances, you may request that 47jili restrict the processing of your data while a dispute is investigated or a request is being considered.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format so that you can transfer it to another service where technically feasible.

Right to Object

You can object to the processing of your personal data for direct marketing purposes at any time. You can also object to processing based on legitimate interest, subject to our assessment of overriding legal grounds.

Right to Lodge a Complaint

If you believe 47jili has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10 Children's Privacy

The 47jili platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under 18 years of age. Age verification is conducted as part of the registration and KYC process.

If 47jili becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed, all funds will be handled in accordance with our Terms and Conditions regarding underage accounts, and the data will be deleted as promptly as is legally permissible.

If you are a parent or guardian and believe that a minor has created a 47jili account, please contact our support team immediately at support@47jili.app.

11 International Data Transfers

47jili's primary operations and data storage are managed within the platform's licensed jurisdiction. Where your data is processed or stored by infrastructure or service providers outside the Philippines, 47jili ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to that required under Philippine law.

These safeguards may include contractual obligations, standard data protection clauses, or processing within jurisdictions that the relevant regulatory authority has determined provide adequate levels of data protection.

12 Updates to This Privacy Policy

47jili may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When we make significant changes, we will notify registered players via a notice on the platform or by email.

The "Last Updated" date at the top of this page shows when the policy was most recently revised. We encourage you to review this policy periodically. Continued use of the 47jili platform following an update to this policy constitutes your acceptance of the revised terms.

13 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 47jili handles your personal data, please reach out:

  • Email: support@47jili.app – subject line "Data Privacy Request"
  • Live Chat: Available 24/7 directly on the 47jili platform
  • FAQ: Visit our FAQ page for answers to common privacy questions

We aim to respond to all privacy-related enquiries within 15 business days. For formal data rights requests (access, erasure, etc.), we will acknowledge receipt within 3 business days and provide a full response within the legally required timeframe.

Your Data Is Safe – Play with Confidence at 47jili

Now you know exactly how your information is protected at 47jili. Join over half a million Filipino players who trust us with their gaming experience. Register for free, claim your welcome bonus, and play knowing your privacy is in good hands.

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